Live Status\Incident History

October 23, 2023

Site Unreachable / MGnify Notebooks Server (EMBL ShinyProxy host)

Outage

Opened: Oct 23, 2023, 8:54 AM UTC

Duration: 38min 34sec


  • Opened
    Oct 23, 2023, 8:54 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 23, 2023, 9:00 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 23, 2023, 9:15 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 23, 2023, 9:17 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 23, 2023, 9:24 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 23, 2023, 9:55 AM UTC

    Issue resolved on monitor recovery.

October 20, 2023

Site Unreachable / MGnify Notebooks Server (EMBL ShinyProxy host)

Outage

Opened: Oct 20, 2023, 10:14 AM UTC

Duration: 2min 17sec


  • Opened
    Oct 20, 2023, 10:14 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 20, 2023, 10:17 AM UTC

    Issue resolved on monitor recovery.

October 17, 2023

Site Unreachable / MGnify Text Search (powered by EBI Search)

Outage

Opened: Oct 17, 2023, 10:31 AM UTC

Duration: 36min 6sec


  • Opened
    Oct 17, 2023, 10:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 17, 2023, 10:40 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 17, 2023, 11:01 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 17, 2023, 11:10 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 17, 2023, 12:01 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 17, 2023, 12:10 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 17, 2023, 12:15 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 17, 2023, 12:24 PM UTC

    Issue resolved on monitor recovery.

October 14, 2023

Site Unreachable / MGnify Text Search (powered by EBI Search)

Outage

Opened: Oct 14, 2023, 10:49 AM UTC

Duration: 8min 55sec


  • Opened
    Oct 14, 2023, 10:49 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 14, 2023, 10:58 AM UTC

    Issue resolved on monitor recovery.

October 13, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Oct 13, 2023, 4:56 AM UTC

Duration: 17min 32sec


  • Opened
    Oct 13, 2023, 4:56 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 13, 2023, 5:05 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 13, 2023, 5:10 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 13, 2023, 5:19 AM UTC

    Issue resolved on monitor recovery.

October 12, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Oct 12, 2023, 1:45 PM UTC

Duration: 37min 13sec


  • Opened
    Oct 12, 2023, 1:45 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 12, 2023, 1:46 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 12, 2023, 1:50 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 12, 2023, 2:09 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 12, 2023, 2:29 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 12, 2023, 2:47 PM UTC

    Issue resolved on monitor recovery.

October 10, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Oct 10, 2023, 8:50 PM UTC

Duration: 32sec


  • Opened
    Oct 10, 2023, 8:50 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 10, 2023, 8:51 PM UTC

    Issue resolved on monitor recovery.

October 9, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Oct 9, 2023, 1:24 PM UTC

Duration: 28min 7sec


  • Opened
    Oct 9, 2023, 1:24 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 9, 2023, 1:32 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 9, 2023, 1:52 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 9, 2023, 2:11 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Oct 9, 2023, 10:57 AM UTC

Duration: 28min 10sec


  • Opened
    Oct 9, 2023, 10:57 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 9, 2023, 11:25 AM UTC

    Issue resolved on monitor recovery.

October 5, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Oct 5, 2023, 2:12 PM UTC

Duration: 21min 49sec


  • Opened
    Oct 5, 2023, 2:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 5, 2023, 2:21 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Oct 5, 2023, 2:50 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Oct 5, 2023, 3:03 PM UTC

    Issue resolved on monitor recovery.

October 4, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Oct 4, 2023, 12:00 PM UTC

Duration: 8min 39sec


  • Opened
    Oct 4, 2023, 12:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 4, 2023, 12:09 PM UTC

    Issue resolved on monitor recovery.

October 3, 2023

Healthcheck Assertion Failed / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Oct 3, 2023, 7:52 AM UTC

Duration: 24min 5sec


  • Opened
    Oct 3, 2023, 7:52 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 3, 2023, 8:16 AM UTC

    Issue resolved on monitor recovery.

October 2, 2023

Healthcheck Assertion Failed / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Oct 2, 2023, 3:43 PM UTC

Duration: 9min 46sec


  • Opened
    Oct 2, 2023, 3:43 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 2, 2023, 3:53 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Oct 2, 2023, 1:10 PM UTC

Duration: 10min 10sec


  • Opened
    Oct 2, 2023, 1:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 2, 2023, 1:20 PM UTC

    Issue resolved on monitor recovery.

October 1, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Oct 1, 2023, 2:47 AM UTC

Duration: 4min 14sec


  • Opened
    Oct 1, 2023, 2:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 1, 2023, 2:51 AM UTC

    Issue resolved on monitor recovery.

September 28, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Sep 28, 2023, 11:42 AM UTC

Duration: 9min 4sec


  • Opened
    Sep 28, 2023, 11:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 28, 2023, 11:51 AM UTC

    Issue resolved on monitor recovery.

September 21, 2023

Healthcheck Assertion Failed / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Sep 21, 2023, 5:11 PM UTC

Duration: 9min 9sec


  • Opened
    Sep 21, 2023, 5:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 21, 2023, 5:20 PM UTC

    Issue resolved on monitor recovery.

September 19, 2023

Site Unreachable / MGnify Text Search (powered by EBI Search)

Outage

Opened: Sep 19, 2023, 6:34 PM UTC

Duration: 9min 5sec


  • Opened
    Sep 19, 2023, 6:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 19, 2023, 6:43 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Notebooks Server (EMBL ShinyProxy host)

Outage

Opened: Sep 19, 2023, 7:52 AM UTC

Duration: 1min 1sec


  • Opened
    Sep 19, 2023, 7:52 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 19, 2023, 7:53 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Sep 19, 2023, 4:36 AM UTC

Duration: 29sec


  • Opened
    Sep 19, 2023, 4:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 19, 2023, 4:36 AM UTC

    Issue resolved on monitor recovery.

September 15, 2023

Healthcheck Assertion Failed / MGnify Notebooks Server (EMBL ShinyProxy host)

Outage

Opened: Sep 15, 2023, 3:21 PM UTC

Duration: 1min 43sec


  • Opened
    Sep 15, 2023, 3:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 15, 2023, 3:23 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Sep 15, 2023, 10:02 AM UTC

Duration: 9min 25sec


  • Opened
    Sep 15, 2023, 10:02 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 15, 2023, 10:11 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Notebooks Server (EMBL ShinyProxy host)

Outage

Opened: Sep 15, 2023, 2:03 AM UTC

Duration: 1min 33sec


  • Opened
    Sep 15, 2023, 2:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 15, 2023, 2:04 AM UTC

    Issue resolved on monitor recovery.

September 14, 2023

Healthcheck Assertion Failed / MGnify Genome Search API (powered by COBS)

Outage

Opened: Sep 14, 2023, 9:16 AM UTC

Duration: 22hrs 47min 14sec


  • Opened
    Sep 14, 2023, 9:16 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 15, 2023, 8:04 AM UTC

    Issue resolved on monitor recovery.

September 12, 2023

Site Unreachable / MGnify API

Outage

Opened: Sep 12, 2023, 11:10 PM UTC

Duration: 9min 48sec


  • Opened
    Sep 12, 2023, 11:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 11:19 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify MongoDB

Outage

Opened: Sep 12, 2023, 9:32 PM UTC

Duration: 1hr 19min 8sec


  • Opened
    Sep 12, 2023, 9:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 9:42 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 9:47 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:06 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 10:19 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:40 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 10:45 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 11:14 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify API

Outage

Opened: Sep 12, 2023, 7:31 PM UTC

Duration: 1hr 51min 24sec


  • Opened
    Sep 12, 2023, 7:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 7:40 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 7:45 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 8:54 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 8:59 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 9:32 PM UTC

    Issue resolved on monitor recovery.

MGnify API and website are slow/failing to respond / MGnify API (+5 More)

Degraded Performance

Opened: Sep 12, 2023, 2:37 PM UTC

Duration: 475hrs 4min 28sec

Affected services:MGnify APIMGnify WebsiteMGnify Genome Search API (powered by COBS)MGnify Genome Search API (powered by Sourmash)MGnify Notebooks Server (EMBL ShinyProxy host)MGnify MongoDB


  • Investigating
    Sep 12, 2023, 2:37 PM UTC

    The MGnify web resource is under heavy load, and consequently experiencing intermittent unavailability due to the number of database queries being made. We are investigating the cause of the degraded performance.

  • Monitoring
    Sep 13, 2023, 2:05 PM UTC

    MGnify's API rate limits have been updated to help prevent individual clients from degrading the service performance. Users wishing to programmatically access MGnify should remember to: - use query filters wherever possible to minimise the size of their query - use the pagination controls provided by the MGnify API - use timeouts and handle rate limit exceptions returned by the API

  • Resolved
    Oct 2, 2023, 9:42 AM UTC

    Status changed to resolved.

Site Unreachable / MGnify MongoDB

Outage

Opened: Sep 12, 2023, 1:16 PM UTC

Duration: 3hrs 50min 19sec


  • Opened
    Sep 12, 2023, 1:16 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 1:30 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 1:54 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 2:15 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 2:24 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 2:47 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 3:02 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 3:15 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 3:26 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 3:41 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 4:14 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 4:35 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 4:45 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 5:05 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 5:09 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 5:48 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 6:37 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 6:48 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 7:21 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 7:49 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 8:04 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 8:28 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Sep 12, 2023, 1:14 PM UTC

Duration: 4hrs 29min 1sec


  • Opened
    Sep 12, 2023, 1:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 1:28 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 2:21 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 2:36 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 3:20 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 3:39 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 3:59 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 4:12 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 4:37 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 4:56 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 5:21 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 5:56 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 6:14 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 6:56 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 7:32 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 8:06 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 8:50 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 9:06 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 9:10 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 9:28 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 9:53 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:17 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 10:32 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:51 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify API

Outage

Opened: Sep 12, 2023, 1:14 PM UTC

Duration: 2hrs 45min 32sec


  • Opened
    Sep 12, 2023, 1:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 1:19 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 1:54 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 2:37 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 3:11 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 3:37 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 3:46 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 4:10 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 4:19 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 4:39 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 5:14 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 5:28 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 5:33 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 5:52 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 6:08 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 6:22 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Sep 12, 2023, 12:54 PM UTC

Duration: 4hrs 23min 51sec


  • Opened
    Sep 12, 2023, 12:54 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 1:22 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 1:43 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 2:07 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 2:14 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 2:52 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 3:09 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 3:32 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 3:58 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 4:12 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 5:02 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 5:03 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 5:47 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 5:51 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 6:47 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 6:52 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 7:08 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 7:22 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 7:57 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 8:22 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 8:42 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 9:23 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 9:27 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 9:36 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 10:00 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:06 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 10:10 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:25 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 10:51 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 11:05 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Sep 12, 2023, 10:49 AM UTC

Duration: 9min 27sec


  • Opened
    Sep 12, 2023, 10:49 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:58 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Sep 12, 2023, 10:47 AM UTC

Duration: 30sec


  • Opened
    Sep 12, 2023, 10:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:48 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify API

Outage

Opened: Sep 12, 2023, 10:29 AM UTC

Duration: 9min 19sec


  • Opened
    Sep 12, 2023, 10:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:38 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify MongoDB

Outage

Opened: Sep 12, 2023, 10:20 AM UTC

Duration: 23min 58sec


  • Opened
    Sep 12, 2023, 10:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:29 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Sep 12, 2023, 10:44 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Sep 12, 2023, 10:59 AM UTC

    Issue resolved on monitor recovery.

September 4, 2023

MGnify - Sequence Search outage / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Sep 4, 2023, 3:16 PM UTC

Duration: 22min 16sec


  • Identified
    Sep 4, 2023, 3:16 PM UTC

    The service is currently down. We have identified the problem and we are working to resolve it.

  • Resolved
    Sep 4, 2023, 3:38 PM UTC

    The service is now operational.

August 30, 2023

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Aug 30, 2023, 12:14 PM UTC

Duration: 8min 20sec


  • Opened
    Aug 30, 2023, 12:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 30, 2023, 12:23 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Website

Outage

Opened: Aug 30, 2023, 12:00 PM UTC

Duration: 1min 21sec


  • Opened
    Aug 30, 2023, 12:00 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 30, 2023, 12:02 PM UTC

    Issue resolved on monitor recovery.

August 28, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 28, 2023, 2:47 PM UTC

Duration: 9min 10sec


  • Opened
    Aug 28, 2023, 2:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 28, 2023, 2:56 PM UTC

    Issue resolved on monitor recovery.

August 24, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 24, 2023, 6:18 AM UTC

Duration: 9min 20sec


  • Opened
    Aug 24, 2023, 6:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 24, 2023, 6:27 AM UTC

    Issue resolved on monitor recovery.

August 23, 2023

Healthcheck Assertion Failed / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Aug 23, 2023, 3:46 PM UTC

Duration: 24min 53sec


  • Opened
    Aug 23, 2023, 3:46 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 23, 2023, 4:11 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Aug 23, 2023, 11:01 AM UTC

Duration: 9min 25sec


  • Opened
    Aug 23, 2023, 11:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 23, 2023, 11:11 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 23, 2023, 10:05 AM UTC

Duration: 34min 40sec


  • Opened
    Aug 23, 2023, 10:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 23, 2023, 10:10 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 23, 2023, 10:19 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 23, 2023, 10:34 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 23, 2023, 10:49 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 23, 2023, 11:04 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Text Search (powered by EBI Search)

Outage

Opened: Aug 23, 2023, 5:44 AM UTC

Duration: 9min 11sec


  • Opened
    Aug 23, 2023, 5:44 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 23, 2023, 5:53 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 23, 2023, 4:20 AM UTC

Duration: 9min 54sec


  • Opened
    Aug 23, 2023, 4:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 23, 2023, 4:30 AM UTC

    Issue resolved on monitor recovery.

August 22, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 22, 2023, 2:26 PM UTC

Duration: 28sec


  • Opened
    Aug 22, 2023, 2:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 22, 2023, 2:26 PM UTC

    Issue resolved on monitor recovery.

August 21, 2023

Site Unreachable / MGnify MongoDB

Outage

Opened: Aug 21, 2023, 10:00 AM UTC

Duration: 20min 21sec


  • Opened
    Aug 21, 2023, 10:00 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 21, 2023, 10:09 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 21, 2023, 10:57 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 21, 2023, 11:09 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Aug 21, 2023, 9:41 AM UTC

Duration: 9min 3sec


  • Opened
    Aug 21, 2023, 9:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 21, 2023, 9:50 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Aug 21, 2023, 9:35 AM UTC

Duration: 27min 22sec


  • Opened
    Aug 21, 2023, 9:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 21, 2023, 9:44 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 21, 2023, 10:19 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 21, 2023, 10:38 AM UTC

    Issue resolved on monitor recovery.

August 20, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 20, 2023, 12:56 AM UTC

Duration: 9min 55sec


  • Opened
    Aug 20, 2023, 12:56 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 20, 2023, 1:06 AM UTC

    Issue resolved on monitor recovery.

August 19, 2023

Site Unreachable / MGnify Notebooks Server (EMBL ShinyProxy host)

Outage

Opened: Aug 19, 2023, 1:40 PM UTC

Duration: 3min 5sec


  • Opened
    Aug 19, 2023, 1:40 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 19, 2023, 1:43 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 19, 2023, 12:05 AM UTC

Duration: 8min 40sec


  • Opened
    Aug 19, 2023, 12:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 19, 2023, 12:14 AM UTC

    Issue resolved on monitor recovery.

August 18, 2023

Site Unreachable / MGnify MongoDB

Degraded Performance

Opened: Aug 18, 2023, 11:17 AM UTC

Duration: 57min 13sec


  • Opened
    Aug 18, 2023, 11:17 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 18, 2023, 11:26 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 11:41 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 11:55 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 12:45 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 12:56 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 1:06 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 1:28 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify MongoDB

Outage

Opened: Aug 18, 2023, 10:13 AM UTC

Duration: 3min 1sec


  • Opened
    Aug 18, 2023, 10:13 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 18, 2023, 10:16 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify API

Outage

Opened: Aug 18, 2023, 9:57 AM UTC

Duration: 1hr 29min 40sec


  • Opened
    Aug 18, 2023, 9:57 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 18, 2023, 10:12 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 11:01 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 11:13 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 11:15 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 11:45 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 12:28 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 12:43 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 12:58 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 1:17 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Website

Outage

Opened: Aug 18, 2023, 9:55 AM UTC

Duration: 23min 42sec


  • Opened
    Aug 18, 2023, 9:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 18, 2023, 10:05 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 10:30 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 10:44 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 18, 2023, 9:55 AM UTC

Duration: 23min 21sec


  • Opened
    Aug 18, 2023, 9:55 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 18, 2023, 10:05 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 10:30 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 10:43 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Aug 18, 2023, 9:37 AM UTC

Duration: 52min 58sec


  • Opened
    Aug 18, 2023, 9:37 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 18, 2023, 9:46 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 10:32 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 10:46 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 11:07 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 11:31 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 12:02 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 12:06 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Aug 18, 2023, 9:32 AM UTC

Duration: 1hr 46min 59sec


  • Opened
    Aug 18, 2023, 9:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 18, 2023, 9:46 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 10:15 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 10:30 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 10:40 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 11:14 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 11:33 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 12:06 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Aug 18, 2023, 12:36 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Aug 18, 2023, 12:46 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Aug 18, 2023, 6:40 AM UTC

Duration: 5min 11sec


  • Opened
    Aug 18, 2023, 6:40 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 18, 2023, 6:45 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Aug 18, 2023, 4:29 AM UTC

Duration: 27sec


  • Opened
    Aug 18, 2023, 4:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 18, 2023, 4:29 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Aug 18, 2023, 12:54 AM UTC

Duration: 33sec


  • Opened
    Aug 18, 2023, 12:54 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 18, 2023, 12:55 AM UTC

    Issue resolved on monitor recovery.

August 17, 2023

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Aug 17, 2023, 6:25 PM UTC

Duration: 9min 25sec


  • Opened
    Aug 17, 2023, 6:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 17, 2023, 6:34 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Website

Outage

Opened: Aug 17, 2023, 8:35 AM UTC

Duration: 9min 42sec


  • Opened
    Aug 17, 2023, 8:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 17, 2023, 8:45 AM UTC

    Issue resolved on monitor recovery.

August 14, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 14, 2023, 1:31 PM UTC

Duration: 9min 31sec


  • Opened
    Aug 14, 2023, 1:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 14, 2023, 1:41 PM UTC

    Issue resolved on monitor recovery.

August 13, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 13, 2023, 10:39 AM UTC

Duration: 9min 13sec


  • Opened
    Aug 13, 2023, 10:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 13, 2023, 10:48 AM UTC

    Issue resolved on monitor recovery.

August 10, 2023

Healthcheck Assertion Failed / MGnify Notebooks Server (EMBL ShinyProxy host)

Outage

Opened: Aug 10, 2023, 6:45 PM UTC

Duration: 2min 29sec


  • Opened
    Aug 10, 2023, 6:45 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 10, 2023, 6:47 PM UTC

    Issue resolved on monitor recovery.

August 8, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Aug 8, 2023, 7:45 AM UTC

Duration: 9min 15sec


  • Opened
    Aug 8, 2023, 7:45 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 8, 2023, 7:54 AM UTC

    Issue resolved on monitor recovery.

July 25, 2023

Healthcheck Assertion Failed / MGnify Genome Search API (powered by Sourmash)

Outage

Opened: Jul 25, 2023, 12:09 PM UTC

Duration: 10min 3sec


  • Opened
    Jul 25, 2023, 12:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 25, 2023, 12:19 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify MongoDB

Outage

Opened: Jul 25, 2023, 11:36 AM UTC

Duration: 33min 1sec


  • Opened
    Jul 25, 2023, 11:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 25, 2023, 11:45 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 25, 2023, 12:00 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 25, 2023, 12:24 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jul 25, 2023, 11:35 AM UTC

Duration: 9min 26sec


  • Opened
    Jul 25, 2023, 11:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 25, 2023, 11:45 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify API

Outage

Opened: Jul 25, 2023, 11:31 AM UTC

Duration: 47min 52sec


  • Opened
    Jul 25, 2023, 11:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 25, 2023, 11:45 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 25, 2023, 12:00 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 25, 2023, 12:34 PM UTC

    Issue resolved on monitor recovery.

July 15, 2023

Site Unreachable / MGnify Website

Outage

Opened: Jul 15, 2023, 1:12 AM UTC

Duration: 9min 19sec


  • Opened
    Jul 15, 2023, 1:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 15, 2023, 1:21 AM UTC

    Issue resolved on monitor recovery.

July 13, 2023

Site Unreachable / MGnify Notebooks Server (EMBL ShinyProxy host)

Outage

Opened: Jul 13, 2023, 9:33 PM UTC

Duration: 1min 26sec


  • Opened
    Jul 13, 2023, 9:33 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 13, 2023, 9:34 PM UTC

    Issue resolved on monitor recovery.

July 11, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Jul 11, 2023, 12:07 AM UTC

Duration: 33min 14sec


  • Opened
    Jul 11, 2023, 12:07 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 11, 2023, 12:11 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 11, 2023, 1:00 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 11, 2023, 1:11 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jul 11, 2023, 1:24 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jul 11, 2023, 1:42 AM UTC

    Issue resolved on monitor recovery.

July 7, 2023

Healthcheck Assertion Failed / MGnify Genome Search API (powered by Sourmash)

Minor Outage

Opened: Jul 7, 2023, 9:33 AM UTC

Duration: 31hrs 32min 7sec


  • Opened
    Jul 7, 2023, 9:33 AM UTC

    Issue opened on monitor failure.

  • Monitoring
    Jul 8, 2023, 5:01 PM UTC

    The sourmash-backed genome search became unavailable due to the queue manager process failing to restart properly. This has been resolved.

  • Resolved
    Jul 8, 2023, 5:05 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Text Search (powered by EBI Search)

Outage

Opened: Jul 7, 2023, 6:07 AM UTC

Duration: 1min 6sec


  • Opened
    Jul 7, 2023, 6:07 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 7, 2023, 6:08 AM UTC

    Issue resolved on monitor recovery.

July 6, 2023

Site Unreachable / MGnify Notebooks Server (EMBL ShinyProxy host)

Outage

Opened: Jul 6, 2023, 9:41 AM UTC

Duration: 30sec


  • Opened
    Jul 6, 2023, 9:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 6, 2023, 9:41 AM UTC

    Issue resolved on monitor recovery.

July 4, 2023

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Jul 4, 2023, 8:15 AM UTC

Duration: 9min 29sec


  • Opened
    Jul 4, 2023, 8:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 4, 2023, 8:25 AM UTC

    Issue resolved on monitor recovery.

June 29, 2023

Site Unreachable / MGnify API

Outage

Opened: Jun 29, 2023, 1:47 PM UTC

Duration: 29sec


  • Opened
    Jun 29, 2023, 1:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 29, 2023, 1:48 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jun 29, 2023, 9:58 AM UTC

Duration: 9min 18sec


  • Opened
    Jun 29, 2023, 9:58 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 29, 2023, 10:07 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jun 29, 2023, 12:59 AM UTC

Duration: 59sec


  • Opened
    Jun 29, 2023, 12:59 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 29, 2023, 1:00 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Jun 29, 2023, 12:13 AM UTC

Duration: 30sec


  • Opened
    Jun 29, 2023, 12:13 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 29, 2023, 12:13 AM UTC

    Issue resolved on monitor recovery.

June 28, 2023

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jun 28, 2023, 1:54 AM UTC

Duration: 8min 57sec


  • Opened
    Jun 28, 2023, 1:54 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 28, 2023, 2:03 AM UTC

    Issue resolved on monitor recovery.

June 27, 2023

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jun 27, 2023, 10:28 PM UTC

Duration: 19min 36sec


  • Opened
    Jun 27, 2023, 10:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2023, 10:28 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 27, 2023, 10:57 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 27, 2023, 11:16 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Text Search (powered by EBI Search)

Outage

Opened: Jun 27, 2023, 8:42 AM UTC

Duration: 1hr 1min 28sec


  • Opened
    Jun 27, 2023, 8:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2023, 8:45 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 27, 2023, 9:07 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 27, 2023, 9:21 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 27, 2023, 9:32 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 27, 2023, 9:56 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 27, 2023, 10:22 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 27, 2023, 10:42 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Text Search (powered by EBI Search)

Outage

Opened: Jun 27, 2023, 5:42 AM UTC

Duration: 8min 34sec


  • Opened
    Jun 27, 2023, 5:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2023, 5:51 AM UTC

    Issue resolved on monitor recovery.

June 26, 2023

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jun 26, 2023, 10:03 PM UTC

Duration: 4min 47sec


  • Opened
    Jun 26, 2023, 10:03 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2023, 10:03 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 26, 2023, 10:52 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 26, 2023, 10:56 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify API

Outage

Opened: Jun 26, 2023, 8:23 AM UTC

Duration: 39sec


  • Opened
    Jun 26, 2023, 8:23 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2023, 8:24 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jun 26, 2023, 12:36 AM UTC

Duration: 4min 14sec


  • Opened
    Jun 26, 2023, 12:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2023, 12:40 AM UTC

    Issue resolved on monitor recovery.

June 25, 2023

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jun 25, 2023, 6:07 PM UTC

Duration: 9min 3sec


  • Opened
    Jun 25, 2023, 6:07 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 25, 2023, 6:16 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify MongoDB

Outage

Opened: Jun 25, 2023, 4:35 PM UTC

Duration: 27sec


  • Opened
    Jun 25, 2023, 4:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 25, 2023, 4:35 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify MongoDB

Outage

Opened: Jun 25, 2023, 9:53 AM UTC

Duration: 40sec


  • Opened
    Jun 25, 2023, 9:53 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 25, 2023, 9:54 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jun 25, 2023, 7:33 AM UTC

Duration: 7min 56sec


  • Opened
    Jun 25, 2023, 7:33 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 25, 2023, 7:41 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Sequence Search (powered by HMMER)

Outage

Opened: Jun 25, 2023, 2:32 AM UTC

Duration: 9min 36sec


  • Opened
    Jun 25, 2023, 2:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 25, 2023, 2:42 AM UTC

    Issue resolved on monitor recovery.

June 24, 2023

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jun 24, 2023, 7:57 AM UTC

Duration: 5min 39sec


  • Opened
    Jun 24, 2023, 7:57 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 24, 2023, 7:58 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 24, 2023, 8:41 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 24, 2023, 8:46 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify MongoDB

Outage

Opened: Jun 24, 2023, 4:48 AM UTC

Duration: 30sec


  • Opened
    Jun 24, 2023, 4:48 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 24, 2023, 4:49 AM UTC

    Issue resolved on monitor recovery.

June 23, 2023

Site Unreachable / MGnify MongoDB

Outage

Opened: Jun 23, 2023, 9:55 PM UTC

Duration: 33sec


  • Opened
    Jun 23, 2023, 9:55 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 23, 2023, 9:55 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / MGnify Genome Search API (powered by COBS)

Outage

Opened: Jun 23, 2023, 3:16 AM UTC

Duration: 9min 2sec


  • Opened
    Jun 23, 2023, 3:16 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 23, 2023, 3:25 AM UTC

    Issue resolved on monitor recovery.