Live Status\Incident History

April 4, 2024

Site Unreachable

Outage

Opened: Apr 4, 2024, 11:16 PM UTC

Duration: 9m 31s

Affected services:MGnify MongoDB


  • Opened
    Apr 4, 2024, 11:16 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2024, 11:25 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 4, 2024, 9:57 PM UTC

Duration: 9m 27s

Affected services:MGnify API


  • Opened
    Apr 4, 2024, 9:57 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2024, 10:07 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 4, 2024, 7:56 PM UTC

Duration: 14m 29s

Affected services:MGnify Genome Search API (powered by COBS)


  • Opened
    Apr 4, 2024, 7:56 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2024, 8:11 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 4, 2024, 1:21 PM UTC

Duration: 9m 24s

Affected services:MGnify MongoDB


  • Opened
    Apr 4, 2024, 1:21 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2024, 1:30 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 4, 2024, 10:56 AM UTC

Duration: 8m 21s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Apr 4, 2024, 10:56 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2024, 11:05 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 4, 2024, 10:16 AM UTC

Duration: 15m 35s

Affected services:MGnify API


  • Opened
    Apr 4, 2024, 10:16 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2024, 10:25 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 4, 2024, 10:49 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 4, 2024, 10:55 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 4, 2024, 6:58 AM UTC

Duration: 9m 30s

Affected services:MGnify API


  • Opened
    Apr 4, 2024, 6:58 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2024, 7:08 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Apr 4, 2024, 6:48 AM UTC

Duration: 1h 43m 1s

Affected services:MGnify Notebooks Server (EMBL ShinyProxy host)


  • Opened
    Apr 4, 2024, 6:48 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2024, 8:31 AM UTC

    Issue resolved on monitor recovery.

April 3, 2024

Site Unreachable

Outage

Opened: Apr 3, 2024, 3:50 PM UTC

Duration: 9m 19s

Affected services:MGnify API


  • Opened
    Apr 3, 2024, 3:50 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 3, 2024, 3:59 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 3, 2024, 3:40 PM UTC

Duration: 30s

Affected services:MGnify MongoDB


  • Opened
    Apr 3, 2024, 3:40 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 3, 2024, 3:40 PM UTC

    Issue resolved on monitor recovery.

April 2, 2024

Site Unreachable

Outage

Opened: Apr 2, 2024, 7:20 PM UTC

Duration: 9m 48s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Apr 2, 2024, 7:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 2, 2024, 7:30 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 2, 2024, 2:34 PM UTC

Duration: 30s

Affected services:MGnify API


  • Opened
    Apr 2, 2024, 2:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 2, 2024, 2:34 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Apr 2, 2024, 10:37 AM UTC

Duration: 9m 7s

Affected services:MGnify API


  • Opened
    Apr 2, 2024, 10:37 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 2, 2024, 10:47 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 2, 2024, 5:31 AM UTC

Duration: 10m 4s

Affected services:MGnify API


  • Opened
    Apr 2, 2024, 5:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 2, 2024, 5:41 AM UTC

    Issue resolved on monitor recovery.

April 1, 2024

Site Unreachable

Outage

Opened: Apr 1, 2024, 6:06 PM UTC

Duration: 9m 39s

Affected services:MGnify API


  • Opened
    Apr 1, 2024, 6:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 1, 2024, 6:16 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Apr 1, 2024, 2:11 AM UTC

Duration: 9m 35s

Affected services:MGnify API


  • Opened
    Apr 1, 2024, 2:11 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 1, 2024, 2:21 AM UTC

    Issue resolved on monitor recovery.

March 31, 2024

Site Unreachable

Outage

Opened: Mar 31, 2024, 2:37 AM UTC

Duration: 10m 17s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 31, 2024, 2:37 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 31, 2024, 2:47 AM UTC

    Issue resolved on monitor recovery.

March 29, 2024

Site Unreachable

Outage

Opened: Mar 29, 2024, 3:15 AM UTC

Duration: 9m 1s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 29, 2024, 3:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 29, 2024, 3:24 AM UTC

    Issue resolved on monitor recovery.

March 28, 2024

Site Unreachable

Outage

Opened: Mar 28, 2024, 8:08 PM UTC

Duration: 8m 53s

Affected services:MGnify API


  • Opened
    Mar 28, 2024, 8:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 28, 2024, 8:17 PM UTC

    Issue resolved on monitor recovery.

March 27, 2024

Healthcheck Assertion Failed

Outage

Opened: Mar 27, 2024, 7:28 PM UTC

Duration: 19m 21s

Affected services:MGnify Notebooks Server (EMBL ShinyProxy host)


  • Opened
    Mar 27, 2024, 7:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 27, 2024, 7:47 PM UTC

    Issue resolved on monitor recovery.

March 24, 2024

Site Unreachable

Outage

Opened: Mar 24, 2024, 12:23 PM UTC

Duration: 13m 8s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Mar 24, 2024, 12:23 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 24, 2024, 12:36 PM UTC

    Issue resolved on monitor recovery.

March 21, 2024

Site Unreachable

Outage

Opened: Mar 21, 2024, 11:04 PM UTC

Duration: 8m 34s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 21, 2024, 11:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 21, 2024, 11:13 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 21, 2024, 4:32 AM UTC

Duration: 30s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 21, 2024, 4:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 21, 2024, 4:32 AM UTC

    Issue resolved on monitor recovery.

March 18, 2024

Site Unreachable

Outage

Opened: Mar 18, 2024, 2:37 PM UTC

Duration: 26m 15s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 18, 2024, 2:37 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 18, 2024, 2:46 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Mar 18, 2024, 3:30 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Mar 18, 2024, 3:46 PM UTC

    Issue resolved on monitor recovery.

March 17, 2024

Site Unreachable

Outage

Opened: Mar 17, 2024, 3:42 AM UTC

Duration: 10m 3s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 17, 2024, 3:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 17, 2024, 3:52 AM UTC

    Issue resolved on monitor recovery.

March 15, 2024

Site Unreachable

Outage

Opened: Mar 15, 2024, 11:03 AM UTC

Duration: 9m 17s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 15, 2024, 11:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 15, 2024, 11:12 AM UTC

    Issue resolved on monitor recovery.

March 14, 2024

Healthcheck Assertion Failed

Outage

Opened: Mar 14, 2024, 12:24 PM UTC

Duration: 30m 13s

Affected services:MGnify Notebooks Server (EMBL ShinyProxy host)


  • Opened
    Mar 14, 2024, 12:24 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 14, 2024, 12:54 PM UTC

    Issue resolved on monitor recovery.

Down for maintenance

Minor Outage

Opened: Mar 14, 2024, 8:19 AM UTC

Duration: 28m 8s

Affected services:MGnify Notebooks Server (EMBL ShinyProxy host)


  • Opened
    Mar 14, 2024, 8:19 AM UTC

    Issue opened on monitor failure.

  • Identified
    Mar 14, 2024, 8:39 AM UTC

    The Notebooks Server is down for maintenance, whilst EMBL add resources to the infrastructure that supports it. Notebooks remain available for local use from GitHub (https://www.github.com/ebi-metagenomics/notebooks) or on Galaxy Europe (https://usegalaxy.eu/root?tool_id=interactive_tool_mgnify_notebook)

  • Resolved
    Mar 14, 2024, 8:47 AM UTC

    Issue resolved on monitor recovery.

March 13, 2024

Healthcheck Assertion Failed

Outage

Opened: Mar 13, 2024, 10:34 AM UTC

Duration: 1h 2m 58s

Affected services:MGnify Notebooks Server (EMBL ShinyProxy host)


  • Opened
    Mar 13, 2024, 10:34 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 13, 2024, 11:37 AM UTC

    Issue resolved on monitor recovery.

March 12, 2024

Site Unreachable

Outage

Opened: Mar 12, 2024, 3:26 AM UTC

Duration: 30s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 12, 2024, 3:26 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 12, 2024, 3:26 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 12, 2024, 1:18 AM UTC

Duration: 29s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 12, 2024, 1:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 12, 2024, 1:18 AM UTC

    Issue resolved on monitor recovery.

March 11, 2024

Healthcheck Assertion Failed

Outage

Opened: Mar 11, 2024, 7:15 AM UTC

Duration: 9m 56s

Affected services:MGnify Notebooks Server (EMBL ShinyProxy host)


  • Opened
    Mar 11, 2024, 7:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 11, 2024, 7:25 AM UTC

    Issue resolved on monitor recovery.

March 8, 2024

Site Unreachable

Outage

Opened: Mar 8, 2024, 10:28 PM UTC

Duration: 13m 46s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 8, 2024, 10:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 8, 2024, 10:42 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 8, 2024, 11:25 AM UTC

Duration: 9m 52s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 8, 2024, 11:25 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 8, 2024, 11:35 AM UTC

    Issue resolved on monitor recovery.

March 7, 2024

Site Unreachable

Outage

Opened: Mar 7, 2024, 7:24 AM UTC

Duration: 9m 13s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 7, 2024, 7:24 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 7, 2024, 7:33 AM UTC

    Issue resolved on monitor recovery.

March 6, 2024

Healthcheck Assertion Failed

Outage

Opened: Mar 6, 2024, 11:59 AM UTC

Duration: 28m 59s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Mar 6, 2024, 11:59 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 6, 2024, 12:28 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 6, 2024, 10:38 AM UTC

Duration: 19m 22s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 6, 2024, 10:38 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 6, 2024, 10:58 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Mar 6, 2024, 8:08 AM UTC

Duration: 44m 18s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Mar 6, 2024, 8:08 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 6, 2024, 8:52 AM UTC

    Issue resolved on monitor recovery.

March 5, 2024

Healthcheck Assertion Failed

Outage

Opened: Mar 5, 2024, 12:20 PM UTC

Duration: 1h 7m 11s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Mar 5, 2024, 12:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 5, 2024, 1:28 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Mar 5, 2024, 10:03 AM UTC

Duration: 9m 8s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Mar 5, 2024, 10:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 5, 2024, 10:12 AM UTC

    Issue resolved on monitor recovery.

March 4, 2024

Site Unreachable

Outage

Opened: Mar 4, 2024, 9:10 PM UTC

Duration: 13m 54s

Affected services:MGnify Genome Search API (powered by COBS)


  • Opened
    Mar 4, 2024, 9:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 4, 2024, 9:24 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Mar 4, 2024, 8:04 PM UTC

Duration: 9m 27s

Affected services:MGnify Genome Search API (powered by Sourmash)


  • Opened
    Mar 4, 2024, 8:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 4, 2024, 8:13 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 4, 2024, 7:29 PM UTC

Duration: 9m

Affected services:MGnify Genome Search API (powered by COBS)


  • Opened
    Mar 4, 2024, 7:29 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 4, 2024, 7:38 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 4, 2024, 7:27 PM UTC

Duration: 1h 4m 24s

Affected services:MGnify API


  • Opened
    Mar 4, 2024, 7:27 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 4, 2024, 7:36 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Mar 4, 2024, 8:00 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Mar 4, 2024, 8:10 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Mar 4, 2024, 8:20 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Mar 4, 2024, 8:28 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Mar 4, 2024, 8:37 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Mar 4, 2024, 8:42 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Mar 4, 2024, 9:02 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Mar 4, 2024, 9:34 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 4, 2024, 3:02 PM UTC

Duration: 8m 4s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 4, 2024, 3:02 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 4, 2024, 3:10 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 4, 2024, 8:39 AM UTC

Duration: 8m 44s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Mar 4, 2024, 8:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 4, 2024, 8:47 AM UTC

    Issue resolved on monitor recovery.

March 2, 2024

Site Unreachable

Outage

Opened: Mar 2, 2024, 6:37 AM UTC

Duration: 9m 24s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Mar 2, 2024, 6:37 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 2, 2024, 6:46 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Mar 2, 2024, 2:39 AM UTC

Duration: 9m 5s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Mar 2, 2024, 2:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 2, 2024, 2:48 AM UTC

    Issue resolved on monitor recovery.

March 1, 2024

Healthcheck Assertion Failed

Outage

Opened: Mar 1, 2024, 10:27 AM UTC

Duration: 9m 43s

Affected services:MGnify API


  • Opened
    Mar 1, 2024, 10:27 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 1, 2024, 10:36 AM UTC

    Issue resolved on monitor recovery.

February 29, 2024

Healthcheck Assertion Failed

Outage

Opened: Feb 29, 2024, 1:59 PM UTC

Duration: 9m 57s

Affected services:MGnify API


  • Opened
    Feb 29, 2024, 1:59 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 29, 2024, 2:09 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Feb 29, 2024, 8:28 AM UTC

Duration: 23m 50s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 29, 2024, 8:28 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 29, 2024, 8:39 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 29, 2024, 8:59 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 29, 2024, 9:12 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Feb 29, 2024, 5:21 AM UTC

Duration: 14m 45s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 29, 2024, 5:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 29, 2024, 5:36 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Feb 29, 2024, 12:01 AM UTC

Duration: 14m 28s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Feb 29, 2024, 12:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 29, 2024, 12:16 AM UTC

    Issue resolved on monitor recovery.

February 28, 2024

Site Unreachable

Outage

Opened: Feb 28, 2024, 4:22 PM UTC

Duration: 19m 19s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 28, 2024, 4:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 28, 2024, 4:42 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Feb 28, 2024, 1:07 AM UTC

Duration: 24m 41s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 28, 2024, 1:07 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 28, 2024, 1:17 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 28, 2024, 1:31 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 28, 2024, 1:46 AM UTC

    Issue resolved on monitor recovery.

February 26, 2024

Healthcheck Assertion Failed

Outage

Opened: Feb 26, 2024, 10:58 PM UTC

Duration: 6m 19s

Affected services:MGnify API


  • Opened
    Feb 26, 2024, 10:58 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 26, 2024, 10:59 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 26, 2024, 11:22 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 26, 2024, 11:27 PM UTC

    Issue resolved on monitor recovery.

February 25, 2024

Site Unreachable

Outage

Opened: Feb 25, 2024, 4:51 PM UTC

Duration: 10m 19s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 25, 2024, 4:51 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 25, 2024, 5:01 PM UTC

    Issue resolved on monitor recovery.

February 20, 2024

Scheduled downtime

Maintenance

Posted: Feb 20, 2024, 9:29 AM UTC

Affected services:MGnify Notebooks Server (EMBL ShinyProxy host)


  • Opened
    Feb 20, 2024, 9:29 AM UTC

    Issue opened on monitor failure.

  • Identified
    Feb 20, 2024, 9:35 AM UTC

    This notebook server is down for scheduled maintenance, whilst it is migrated to new compute infrastructure.

  • Resolved
    Feb 20, 2024, 4:11 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Feb 20, 2024, 7:31 AM UTC

Duration: 8m 7s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 20, 2024, 7:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 20, 2024, 7:39 AM UTC

    Issue resolved on monitor recovery.

February 19, 2024

Site Unreachable

Outage

Opened: Feb 19, 2024, 7:52 AM UTC

Duration: 48m 38s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 19, 2024, 7:52 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 19, 2024, 8:16 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 19, 2024, 8:21 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 19, 2024, 8:46 AM UTC

    Issue resolved on monitor recovery.

February 16, 2024

Site Unreachable

Outage

Opened: Feb 16, 2024, 4:00 AM UTC

Duration: 22m 20s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 16, 2024, 4:00 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 16, 2024, 4:10 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 16, 2024, 4:51 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 16, 2024, 5:03 AM UTC

    Issue resolved on monitor recovery.

February 12, 2024

Site Unreachable

Outage

Opened: Feb 12, 2024, 8:42 PM UTC

Duration: 8m 50s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 12, 2024, 8:42 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2024, 8:51 PM UTC

    Issue resolved on monitor recovery.

February 8, 2024

Site Unreachable

Outage

Opened: Feb 8, 2024, 7:48 PM UTC

Duration: 20h 37m 44s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Feb 8, 2024, 7:48 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 9, 2024, 4:26 PM UTC

    Issue resolved on monitor recovery.

February 7, 2024

Site Unreachable

Outage

Opened: Feb 7, 2024, 6:40 AM UTC

Duration: 17m 35s

Affected services:MGnify Sequence Search (powered by HMMER)


  • Opened
    Feb 7, 2024, 6:40 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 7, 2024, 6:58 AM UTC

    Issue resolved on monitor recovery.

February 6, 2024

Site Unreachable

Outage

Opened: Feb 6, 2024, 8:22 PM UTC

Duration: 8m 54s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 6, 2024, 8:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 6, 2024, 8:31 PM UTC

    Issue resolved on monitor recovery.

February 5, 2024

Site Unreachable

Outage

Opened: Feb 5, 2024, 3:57 AM UTC

Duration: 20m 5s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Feb 5, 2024, 3:57 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 5, 2024, 4:17 AM UTC

    Issue resolved on monitor recovery.

January 26, 2024

Site Unreachable

Outage

Opened: Jan 26, 2024, 1:27 AM UTC

Duration: 24m 19s

Affected services:MGnify Text Search (powered by EBI Search)


  • Opened
    Jan 26, 2024, 1:27 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 26, 2024, 1:51 AM UTC

    Issue resolved on monitor recovery.

January 24, 2024

Site Unreachable

Outage

Opened: Jan 24, 2024, 11:10 PM UTC

Duration: 9m 15s

Affected services:MGnify API


  • Opened
    Jan 24, 2024, 11:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 24, 2024, 11:19 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 24, 2024, 9:28 PM UTC

Duration: 9m 12s

Affected services:MGnify MongoDB


  • Opened
    Jan 24, 2024, 9:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 24, 2024, 9:38 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Jan 24, 2024, 6:01 PM UTC

Duration: 6h 42m 15s

Affected services:MGnify Genome Search API (powered by Sourmash)


  • Opened
    Jan 24, 2024, 6:01 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 24, 2024, 6:10 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 6:16 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 6:28 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 6:46 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 7:07 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 7:16 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 7:55 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 8:06 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 8:25 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 8:36 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 9:00 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 9:15 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 9:26 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 9:46 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 10:00 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 10:11 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 11:44 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 11:55 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 25, 2024, 12:25 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 25, 2024, 12:35 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 25, 2024, 12:45 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 25, 2024, 1:04 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 25, 2024, 1:15 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 25, 2024, 1:30 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 25, 2024, 1:49 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 25, 2024, 2:04 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 25, 2024, 3:32 AM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Jan 24, 2024, 1:06 PM UTC

Duration: 17m 57s

Affected services:MGnify API


  • Opened
    Jan 24, 2024, 1:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 24, 2024, 1:15 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 1:50 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 1:59 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Jan 24, 2024, 1:06 PM UTC

Duration: 9m 26s

Affected services:MGnify MongoDB


  • Opened
    Jan 24, 2024, 1:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 24, 2024, 1:16 PM UTC

    Issue resolved on monitor recovery.

Database rollback

Missing Data

Opened: Jan 24, 2024, 11:58 AM UTC

Duration: 49m 45s

Affected services:MGnify APIMGnify Website


  • Investigating
    Jan 24, 2024, 11:58 AM UTC

    MGnify's database is currently rolled back to January 9th, due to a syncing issue. Recently added datasets (studies, analyses) that were released in the last 15 days are therefore temporarily unavailable.

  • Resolved
    Jan 24, 2024, 12:48 PM UTC

Healthcheck Assertion Failed

Outage

Opened: Jan 24, 2024, 11:50 AM UTC

Duration: 2h 11m

Affected services:MGnify Genome Search API (powered by Sourmash)


  • Opened
    Jan 24, 2024, 11:50 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 24, 2024, 12:00 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 12:45 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 12:50 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 1:05 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 1:17 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 1:24 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 1:29 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 1:44 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 1:49 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 2:04 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 2:09 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 2:19 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 2:59 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 3:08 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 3:13 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 3:23 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 3:28 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 3:57 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 4:07 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 4:17 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 4:31 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 24, 2024, 4:42 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 24, 2024, 4:56 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 24, 2024, 5:07 AM UTC

Duration: 46s

Affected services:MGnify API


  • Opened
    Jan 24, 2024, 5:07 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 24, 2024, 5:08 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 24, 2024, 4:50 AM UTC

Duration: 9m 7s

Affected services:MGnify MongoDB


  • Opened
    Jan 24, 2024, 4:50 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 24, 2024, 4:59 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 24, 2024, 12:12 AM UTC

Duration: 9m 41s

Affected services:MGnify Genome Search API (powered by Sourmash)


  • Opened
    Jan 24, 2024, 12:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 24, 2024, 12:21 AM UTC

    Issue resolved on monitor recovery.

January 23, 2024

Site Unreachable

Outage

Opened: Jan 23, 2024, 7:59 PM UTC

Duration: 8m 43s

Affected services:MGnify MongoDB


  • Opened
    Jan 23, 2024, 7:59 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 23, 2024, 8:08 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 23, 2024, 6:18 PM UTC

Duration: 23m 38s

Affected services:MGnify API


  • Opened
    Jan 23, 2024, 6:18 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 23, 2024, 6:27 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 23, 2024, 6:52 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 23, 2024, 7:06 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 23, 2024, 3:10 PM UTC

Duration: 24m 23s

Affected services:MGnify MongoDB


  • Opened
    Jan 23, 2024, 3:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 23, 2024, 3:20 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 23, 2024, 3:38 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 23, 2024, 3:53 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 23, 2024, 3:04 PM UTC

Duration: 9m 27s

Affected services:MGnify Genome Search API (powered by Sourmash)


  • Opened
    Jan 23, 2024, 3:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 23, 2024, 3:14 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 23, 2024, 10:52 AM UTC

Duration: 22m 32s

Affected services:MGnify Genome Search API (powered by Sourmash)


  • Opened
    Jan 23, 2024, 10:52 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 23, 2024, 11:01 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 23, 2024, 11:22 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 23, 2024, 11:35 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 23, 2024, 7:02 AM UTC

Duration: 14m 6s

Affected services:MGnify API


  • Opened
    Jan 23, 2024, 7:02 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 23, 2024, 7:16 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 23, 2024, 5:01 AM UTC

Duration: 9m 6s

Affected services:MGnify Genome Search API (powered by Sourmash)


  • Opened
    Jan 23, 2024, 5:01 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 23, 2024, 5:10 AM UTC

    Issue resolved on monitor recovery.

January 22, 2024

Site Unreachable

Outage

Opened: Jan 22, 2024, 8:43 PM UTC

Duration: 15m 38s

Affected services:MGnify API


  • Opened
    Jan 22, 2024, 8:43 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 22, 2024, 8:44 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 22, 2024, 9:22 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 22, 2024, 9:37 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 22, 2024, 8:21 AM UTC

Duration: 9m 2s

Affected services:MGnify API


  • Opened
    Jan 22, 2024, 8:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 22, 2024, 8:30 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 22, 2024, 7:35 AM UTC

Duration: 9m 10s

Affected services:MGnify MongoDB


  • Opened
    Jan 22, 2024, 7:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 22, 2024, 7:44 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 22, 2024, 2:05 AM UTC

Duration: 14m 57s

Affected services:MGnify Genome Search API (powered by Sourmash)


  • Opened
    Jan 22, 2024, 2:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 22, 2024, 2:20 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 22, 2024, 12:53 AM UTC

Duration: 9m 18s

Affected services:MGnify API


  • Opened
    Jan 22, 2024, 12:53 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 22, 2024, 1:02 AM UTC

    Issue resolved on monitor recovery.

January 21, 2024

Site Unreachable

Outage

Opened: Jan 21, 2024, 2:38 PM UTC

Duration: 43m 5s

Affected services:MGnify MongoDB


  • Opened
    Jan 21, 2024, 2:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 21, 2024, 2:48 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 21, 2024, 3:13 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 21, 2024, 3:27 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 21, 2024, 4:05 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 21, 2024, 4:24 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 21, 2024, 1:51 PM UTC

Duration: 19m 59s

Affected services:MGnify API


  • Opened
    Jan 21, 2024, 1:51 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 21, 2024, 2:11 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 21, 2024, 6:22 AM UTC

Duration: 9m 29s

Affected services:MGnify API


  • Opened
    Jan 21, 2024, 6:22 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 21, 2024, 6:32 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 21, 2024, 12:53 AM UTC

Duration: 10m 15s

Affected services:MGnify API


  • Opened
    Jan 21, 2024, 12:53 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 21, 2024, 1:03 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 21, 2024, 12:42 AM UTC

Duration: 9m 8s

Affected services:MGnify MongoDB


  • Opened
    Jan 21, 2024, 12:42 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 21, 2024, 12:51 AM UTC

    Issue resolved on monitor recovery.

January 20, 2024

Site Unreachable

Outage

Opened: Jan 20, 2024, 8:23 PM UTC

Duration: 9m 21s

Affected services:MGnify API


  • Opened
    Jan 20, 2024, 8:23 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 20, 2024, 8:33 PM UTC

    Issue resolved on monitor recovery.

January 19, 2024

Site Unreachable

Outage

Opened: Jan 19, 2024, 2:32 PM UTC

Duration: 23m 6s

Affected services:MGnify API


  • Opened
    Jan 19, 2024, 2:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 19, 2024, 2:41 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 19, 2024, 3:00 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 19, 2024, 3:14 PM UTC

    Issue resolved on monitor recovery.

Healthcheck Assertion Failed

Outage

Opened: Jan 19, 2024, 9:57 AM UTC

Duration: 9m 29s

Affected services:MGnify API


  • Opened
    Jan 19, 2024, 9:57 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 19, 2024, 10:07 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 19, 2024, 4:13 AM UTC

Duration: 22m 54s

Affected services:MGnify API


  • Opened
    Jan 19, 2024, 4:13 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 19, 2024, 4:36 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 19, 2024, 2:41 AM UTC

Duration: 9m 5s

Affected services:MGnify Genome Search API (powered by Sourmash)


  • Opened
    Jan 19, 2024, 2:41 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 19, 2024, 2:50 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: Jan 19, 2024, 2:18 AM UTC

Duration: 47s

Affected services:MGnify MongoDB


  • Opened
    Jan 19, 2024, 2:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 19, 2024, 2:19 AM UTC

    Issue resolved on monitor recovery.